Isobel joined the CBR in May 2003 as Assistant Database Manager, supporting the Survey and Database Manager on a variety of projects including the CBR's biennial UK survey of small and medium sized enterprises and the International Innovation Benchmarking project. She has a Psychology (Bsc) degree from the University of Surrey. Previously she has worked for two market research companies, in data processing and project management for both Consumer and Business to Business research. She has also worked within technical support for a market research software company, supporting various data collection and analysis products.